Resilient Thinking
Presenter:    Beverly Bitterman
Company:    Beverly Bitterman & Associates
Format:        Keynote, conference breakout session or group coaching
Program Description:
Could your thinking use a tune up? Do your thoughts ever get you down? How people respond to challenges and stressors depends on
how they think and feel about what happened. Our reactions are automatic and habitual, unless we make it a point to step back and look
at them. Thinking ruts puts you in a corner with few choices. They keep you “stuck” in situations.
Generating alternatives to your habitual thinking styles gives you options. Options mean more choice and greater control over your
emotions and behavior. And, results in the ability to ADAPT and solve the “right” problem. You save time and energy.
Learning Outcomes for the Session:
Participants will be able to:
Þ    label their adversity “blame” style.
Þ    recognize alternatives to current thinking for stress situations.
Þ    describe how beliefs cause feelings and behavior.
Discussion Points
Þ    Faced with the same challenge or stressor – people will respond differently.
Þ    People have automatic thinking styles – they listen for certain kinds of adversity.
Þ    Our automatic styles work for us and they work against us.
Þ    It’s not the adversity that causes our reaction – it’s the beliefs.
Þ    Being “at choice” reduces stress by increasing a sense of control and often leads to more productive solutions.
Assessment
Opportunity for longer programs to be augmented with individual Trimetrix assessments that provide feedback into how people
think, make decisions and interact with each other.
Bibliography
The Last Word on Power by Tracy Goss
Learned Optimism by Martin Seligman
The Four Agreements by Don Miguel Ruiz